Legal / Law Training Course on Consumer Credit, Debt Collection & Recoveries Law

Module 1: Legal and Regulatory Framework of Consumer Credit
Key Study Areas:
Overview of consumer credit law and financial regulations
Licensing requirements for lenders and credit providers
Rights and duties of lenders and borrowers under credit agreements
Transparency, disclosure, and fair lending obligations
Oversight by financial regulators and consumer protection authorities
Case Studies:
Case on unfair lending practices and consumer protection enforcement
Licensing dispute involving a digital credit provider
Activities:
Workshop: Reviewing a standard consumer credit agreement for compliance gaps
Group discussion: Identifying unfair contract terms in loan agreements

Module 2: Credit Agreements, Defaults, and Enforcement
Key Study Areas:
Formation, structure, and termination of consumer credit contracts
Default procedures and enforcement mechanisms
Legal remedies for breach of credit obligations
Security interests, guarantees, and collateral recovery
Responsible lending and financial hardship management
Case Studies:
Enforcement of secured credit agreements in consumer lending
Court ruling on lender liability for improper default notice
Activities:
Exercise: Drafting a default notice and repayment plan
Simulation: Negotiating a debt rescheduling agreement between lender and borrower

Module 3: Debt Collection Law and Practice
Key Study Areas:
Legal limits on debt collection: harassment, privacy, and data protection
Role of collection agencies and outsourcing arrangements
Ethical standards and regulatory guidelines for debt collectors
Communications, disclosure, and dispute resolution with debtors
Handling delinquent accounts and settlements
Case Studies:
Case review: Breach of privacy and unlawful debt collection practices
Ethical dilemma: Aggressive recovery methods vs. legal compliance
Activities:
Workshop: Developing a compliant debt collection policy
Role play: Conducting a lawful and ethical debt recovery negotiation

Module 4: Litigation, Enforcement, and Alternative Dispute Resolution (ADR)
Key Study Areas:
Litigation procedures in debt recovery cases
Enforcement of judgments and seizure of assets
Insolvency and bankruptcy implications for consumer debt
Mediation, arbitration, and settlement options in credit disputes
Cost-benefit and reputational analysis of enforcement actions
Case Studies:
Case analysis: Debt enforcement through court orders and asset seizure
Example of successful mediation in a consumer credit dispute
Activities:
Simulation: Preparing pleadings for a consumer debt recovery case
Group exercise: Designing an ADR framework for debt settlement

Module 5: Compliance, Ethics, and Emerging Trends in Consumer Finance
Key Study Areas:
Regulatory compliance frameworks for consumer finance institutions
AML/CFT obligations in credit and debt recovery operations
Consumer data privacy and fintech lending platforms
Emerging issues: digital lending, credit scoring algorithms, and ESG finance
Best practices for ethical, responsible, and sustainable credit management
Case Studies:
Enforcement action against a digital lender for breach of data protection law
Implementation of ethical debt recovery guidelines in a major bank
Activities:
Workshop: Building a compliance monitoring framework for credit operations
Group discussion: Future of digital credit regulation and responsible lending