Training course on E-Government and Digital Transformation in Public Administration

Module 1: Introduction to E-Government and Digital Transformation

Definitions, principles, and evolution of e-government

Benefits and challenges of digital transformation in public administration

Global trends and best practices

Module 2: Digital Technologies in Public Administration

Cloud computing, IoT, blockchain, and AI in government services

Big data and analytics for public sector decision-making

Cybersecurity and data privacy in digital governance

Module 3: Policy, Legal, and Regulatory Frameworks

E-government policies, laws, and digital rights

Interoperability and standards for digital services

Role of international and regional frameworks

Module 4: Citizen-Centric E-Government Services

Designing accessible, inclusive, and user-friendly services

E-participation and citizen engagement platforms

Mobile government (m-government) applications

Module 5: E-Government Infrastructure and Architecture

National digital infrastructure and platforms

Inter-agency collaboration and shared services

Case studies of successful digital government platforms

Module 6: Digital Transformation Strategy and Leadership

Strategic planning for digital governance

Change management in public administration

Capacity building and workforce digital skills

Module 7: Open Government and Transparency

Open data initiatives and platforms

Enhancing accountability through digital tools

Case studies in open government innovations

Module 8: Financing and Sustainability of E-Government Projects

Funding models and public-private partnerships (PPPs)

Ensuring long-term sustainability of digital initiatives

Measuring return on investment (ROI) in e-government

Module 9: Monitoring, Evaluation, and Impact Assessment

Key performance indicators (KPIs) for e-government projects

Tools for monitoring and evaluating digital transformation

Impact on service delivery, efficiency, and citizen satisfaction

Module 10: Future Trends and Roadmap Development

Emerging innovations in e-government

Building resilient and adaptive digital governance systems

Capstone exercise: Developing a digital transformation roadmap for public administration