Geographic Information System (GIS) & Remote Sensing10 DaysCertificate Included
Duration
10 Days
Mode
Online & Physical
Certificate
Included
Language
English
Course Overview
This course equips participants with the knowledge and skills to apply GIS in improving public service delivery. Participants will learn how to collect, manage, analyze, and visualize spatial data to optimize the planning, monitoring, and management of public services such as healthcare, education, utilities, transportation, and emergency response. The course emphasizes hands-on exercises with real-world datasets, enabling participants to design GIS-based solutions that enhance efficiency, accessibility, and equity in public service delivery.
Secure enrollment • Professional certificate included
Learning Objectives
By the end of the course, participants will be able to:
1.Understand the role of GIS in public service planning and management.
2.Acquire, process, and manage spatial and service-related data.
3.Map service locations, coverage areas, and population accessibility.
4.Perform spatial analysis for planning and optimizing service delivery.
5.Identify gaps, inefficiencies, and underserved areas using GIS.
6.Integrate GIS with demographic, socioeconomic, and infrastructure datasets.
7.Develop interactive maps, dashboards, and reports for decision-making.
8.Apply GIS for emergency planning, monitoring, and resource allocation.
9.Support evidence-based policies to improve public service outcomes.
10.Complete a capstone project demonstrating GIS-based public service delivery solutions.
Course Content
Module 1:Introduction to GIS for Public Service Delivery
Theory:
Overview of GIS applications in public service management.
Benefits of GIS for accessibility, equity, and resource optimization.
Types of spatial and service data: facilities, population, infrastructure, and utilities.
Hands-on: Explore service delivery datasets and visualize spatial patterns.
Case Study: Mapping healthcare facility distribution in urban and rural areas.
Module 2:Data Acquisition and Management
Theory:
Sources of service delivery data: government records, surveys, GPS, remote sensing.
Data formats, projections, and database management.
Ensuring data quality, consistency, and metadata documentation.
Hands-on: Import, clean, and organize datasets for public service analysis.
Case Study: Integrating demographic and facility data for planning purposes.
Module 3:Mapping Service Locations and Coverage
Theory:
Identifying service points and coverage areas using GIS.
Visualizing population served vs. service gaps.
Accessibility mapping using buffers, catchment areas, and service zones.
Hands-on: Generate maps showing service coverage and gaps.
Case Study: Mapping school and clinic accessibility for different communities.
Module 4:Population and Demographic Analysis
Theory:
Linking service data with population demographics.
Analyzing spatial distribution of target populations.
Identifying underserved or high-need areas.
Hands-on: Analyze population density, growth, and service demand patterns.
Case Study: Identifying priority areas for healthcare expansion.
Module 5:Spatial Analysis for Service Optimization
Theory:
Network analysis for optimal routing and service delivery.
Location-allocation modeling for facilities and resources.
Multi-criteria analysis for prioritizing interventions.
Hands-on: Optimize facility locations and service routes using GIS tools.
Case Study: Optimizing ambulance routes for faster emergency response.
Module 6:Integration with Socioeconomic and Infrastructure Data
Theory:
Combining service delivery data with socioeconomic indicators.
Assessing equity and disparities in service provision.
Infrastructure mapping and integration for planning decisions.
Hands-on: Overlay socioeconomic and infrastructure data with service locations.
Case Study: Evaluating service delivery equity for water and sanitation facilities.
Module 7:Monitoring and Evaluation of Public Services
Theory:
Using GIS to track performance and quality of services.
Identifying trends, gaps, and improvement opportunities.
Performance indicators and metrics for service monitoring.
Hands-on: Develop monitoring maps and dashboards for service delivery.
Case Study: Tracking vaccination coverage across districts.
Module 8:Emergency and Disaster Response Planning
Theory:
GIS for emergency planning, response, and resource allocation.
Risk mapping and hazard assessment for public service continuity.
Scenario modeling for disaster preparedness.
Hands-on: Generate hazard maps and response plans using GIS.
Case Study: Planning evacuation routes and emergency service deployment.
Module 9:Visualization, Dashboards, and Reporting
Theory:
Creating interactive maps, dashboards, and reports for decision-makers.
Communicating service delivery insights effectively.
Storytelling with spatial data to inform policy and planning.
Hands-on: Develop a dashboard summarizing public service delivery metrics.
Case Study: Visualizing service delivery gaps for policy review and planning.
Module 10:Capstone Project
Project Examples:
GIS-based analysis of healthcare, education, and utility service accessibility.
Optimizing service delivery routes and facility locations for municipal services.
Integrated dashboard for real-time monitoring of public services.
Hands-on: Complete an end-to-end GIS workflow: data acquisition → analysis → modeling → visualization → reporting.
Presentation: Showcase project outcomes, insights, and recommendations for enhancing public service delivery.
Who Should Attend
This course is ideal for Government planners and administrators, GIS analysts and urban planners, Researchers and students, NGOs and agencies, Infrastructure managers and emergency response coordinators.
