Training Course on Leadership and Emotional Intelligence

Module 1: Foundations of Leadership and Emotional Intelligence
Leadership Theories and Styles
Transformational, transactional, situational, servant, and authentic leadership.
Identifying leadership styles that align with healthcare roles and organizational culture.
Emotional Intelligence (EI) Components
Self-awareness, self-regulation, motivation, empathy, and social skills.
How EI influences leadership effectiveness, decision-making, and team outcomes.
Linking Leadership and EI
Understanding the impact of EI on employee engagement, patient satisfaction, and organizational performance.
Activity: Complete a leadership style and emotional intelligence self-assessment; discuss implications for leadership effectiveness in healthcare
settings.

Module 2: Self-Awareness and Self-Management for Leaders
Personal Reflection and Awareness
Identifying core values, strengths, weaknesses, and emotional triggers.
Tools for journaling and reflective practice.
Self-Regulation and Stress Management
Techniques to manage emotional responses in high-pressure healthcare environments.
Mindfulness, resilience-building, and adaptive coping strategies.
Aligning Personal and Organizational Goals
Leveraging self-awareness to lead with purpose and integrity.
Workshop: Develop a personal EI and leadership growth plan, including stress management and self-regulation strategies.

Module 3: Social Awareness and Empathy in Healthcare Leadership
Understanding Team Dynamics
Recognizing emotions, needs, and motivations of colleagues and subordinates.
Identifying group norms, roles, and interpersonal challenges.
Empathy and Patient-Centered Leadership
Practicing perspective-taking to improve collaboration and care outcomes.
Balancing empathy with organizational objectives.
Cultural Competence and Diversity
Leading diverse teams with sensitivity and inclusivity.
Exercise: Role-play scenarios to practice empathetic communication, active listening, and cross-cultural understanding in leadership contexts.

Module 4: Relationship Management and Effective Communication
Building Trust and Positive Relationships
Techniques for developing credibility, transparency, and psychological safety.
Conflict Resolution and Negotiation
Applying EI principles to de-escalate tensions and foster collaboration.
Coaching, Mentoring, and Feedback
Effective methods to guide, develop, and motivate team members.
Influencing and Inspiring Teams
Using emotional intelligence to inspire commitment, engagement, and accountability.
Simulation: Conduct a mock team meeting or conflict resolution session using EI strategies, giving and receiving feedback effectively.

Module 5: Applying Emotional Intelligence for Strategic Leadership
Decision-Making and Problem-Solving with EI
Integrating emotional awareness into critical thinking and strategic choices.
Leading Organizational Change
Managing transitions, resistance, and uncertainty using EI principles.
Strategies for fostering resilience and adaptability within teams.
Evaluating Leadership Effectiveness
Tools for assessing personal and team performance.
Continuous improvement of leadership and EI skills.
Capstone Project: Develop a comprehensive leadership action plan integrating emotional intelligence strategies to enhance team performance, patient
outcomes, and organizational effectiveness