Training Course on Lean Six Sigma For Healthcare Training: Optimizing Processes And Improving Patient Care

Module 1: Introduction to Lean Six Sigma in Healthcare
Subtopics:
Overview of Lean and Six Sigma principles
The role of Lean Six Sigma in healthcare improvement
Key benefits: reducing waste, improving quality, enhancing patient satisfaction
Lean Six Sigma success stories in healthcare
Learning Objectives:
Understand the core principles of Lean and Six Sigma.
Identify how Lean Six Sigma can improve healthcare processes.
Recognize the types of waste commonly found in healthcare settings.
Learn from real-world applications in healthcare organizations.

Module 2: Define Phase – Identifying Improvement Opportunities
Subtopics:
Understanding the DMAIC methodology (Define, Measure, Analyze, Improve, Control)
Identifying key healthcare processes for improvement
Defining project goals, scope, and success metrics
Tools for stakeholder analysis and process mapping
Learning Objectives:
Define improvement projects aligned with organizational goals.
Map healthcare processes to identify inefficiencies and bottlenecks.
Set measurable objectives for process improvement initiatives.
Engage stakeholders effectively to support process changes.

Module 3: Measure Phase – Collecting and Analyzing Data
Subtopics:
Data collection techniques in healthcare settings
Identifying key performance indicators (KPIs)
Process measurement tools: flowcharts, value stream mapping
Ensuring data quality and accuracy
Learning Objectives:
Collect relevant data to evaluate healthcare processes.
Identify KPIs that reflect process performance and patient outcomes.
Use process mapping tools to visualize current workflows.
Ensure accurate and reliable data for analysis.

Module 4: Analyze & Improve Phase – Problem Solving and Process Optimization
Subtopics:
Root cause analysis techniques (5 Whys, Fishbone diagrams)
Identifying process inefficiencies and quality issues
Designing and testing process improvements
Lean tools: 5S, Kaizen, Standard Work
Six Sigma tools: Statistical process control, hypothesis testing
Learning Objectives:
Analyze data to identify root causes of inefficiencies or errors.
Apply Lean and Six Sigma tools to design improvements.
Implement pilot solutions and measure their impact.
Foster a culture of continuous improvement among healthcare teams.

Module 5: Control Phase – Sustaining Improvements
Subtopics:
Developing control plans and standard operating procedures (SOPs)
Monitoring process performance over time
Continuous improvement and feedback loops
Communicating results and lessons learned to stakeholders
Learning Objectives:
Implement strategies to sustain process improvements.
Monitor KPIs to ensure ongoing effectiveness.
Institutionalize Lean Six Sigma practices within healthcare teams.
Share insights to drive organizational learning and improvement