Training course on Mentoring and Coaching Skills

Module 1: Introduction to Mentoring and Coaching

Definitions, similarities, and differences

Benefits for individuals and organizations

Key roles and responsibilities

Module 2: Building Trust and Rapport

Foundations of effective developmental relationships

Emotional intelligence in mentoring and coaching

Establishing ground rules and boundaries

Module 3: Essential Communication Skills

Active listening techniques

Asking powerful and open-ended questions

Overcoming communication barriers

Module 4: Coaching Frameworks and Tools

The GROW model (Goal, Reality, Options, Will)

SMART goals in coaching conversations

Techniques for fostering self-reflection and accountability

Module 5: Mentoring Strategies and Best Practices

Different styles of mentoring (peer, group, reverse, traditional)

Matching mentors and mentees effectively

Structuring mentoring sessions for impact

Module 6: Feedback and Performance Development

Giving and receiving constructive feedback

Balancing encouragement with constructive criticism

Supporting mentees/coachees through challenges

Module 7: Overcoming Common Challenges

Managing difficult conversations

Handling dependency and resistance

Cultural and generational considerations in mentoring

Module 8: Designing and Sustaining Programs

Developing formal mentoring and coaching programs

Monitoring progress and measuring effectiveness

Sustaining a culture of mentoring and coaching in the workplace